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Excellence in customer care.
Priced by the outcome.

You pay when Saga finishes the job — €0.69/outcome, across every channel, country and language.

Saga logo Saga

Our platform for everyday customer care. One colleague across every channel and every language, for as long as you want her.

€0.69 per resolved conversation

Minimum commitment applies. Billed monthly in EUR.

  • Phone, website widget, email, SMS, Slack, Teams, Messenger, desktop, mobile, intranet — all included
  • Every language you serve, at the same standard
  • Governable Autonomy, full audit trail, DPA per engagement
  • Integrations into your systems of record
  • Ongoing optimisation, monitoring and tuning by our team
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Implementation

The build itself — knowledge, integrations, voice and governance — scoped once we have seen your first process, never before.

Quoted

One process, one channel, one decision-maker to begin with.

  • Knowledge capture and corpus construction
  • System integrations and identity
  • Voice, brand and behavioural configuration
  • Baseline measurement and the pilot exit criteria
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Heimdall

Our platform for regulated industries, where compliance, validation and evidence decide what a system is allowed to do.

Quoted

Scoped to the process, the jurisdiction and the evidence you have to produce.

  • Sealed, chained audit trail with an export your inspector can read
  • Propose, never decide — every consequential outcome signed by a named person
  • Gjallarhorn escalation to a named owner, inside a stated time
  • First-hand statements kept verbatim, sealed to the second
  • Processing in your jurisdiction, on your infrastructure if you need it
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Work it out

Your numbers. Our arithmetic.

Every figure below is derived from what you type — we have not modelled your business, and the cost calculations are based on assumptions.

79%

Leading agents in this category report somewhere between 70% and 85%. We have set the default at 79% – move it to whatever you would actually believe, and move it down if you want to see the pessimistic case.

Priced at €0.69 per resolved conversation.

Three-year net saving

€5,105,928

1,301%

Return on investment

32

Capacity released, in FTE

189,600

Conversations resolved per year

TodayYear 1Year 2Year 3Total
Service cost today€2,320,000€487,200€487,200€487,200€1,461,600
Saga—€130,824€130,824€130,824€392,472
Net saving—€1,701,976€1,701,976€1,701,976€5,105,928

Released capacity is capacity, not redundancy – most of our clients move it onto the work their people were never able to reach. And we would rather run a randomised holdout against your real volumes than have you take this table to a board. The holdout is free.

Ask Saga about the pricing.

Use our chatbot or call Saga directly to have a conversation about our pricing model. She will give you the structure and the variables that drive it.

+45 91 30 92 61 Book a working session