Tell us when our AI gets it wrong

Saga is the AI colleague that answers calls and chats for the companies we work with. If she said or did something that harmed you, or that seemed unfair, unsafe or wrong, tell us here. You don't need to be a customer, and you don't need to give your name.

Your report

What happened?

Leave out other people's personal details unless they matter to what happened.

What kind of concern is it? (optional)

How did you talk to Saga? (optional)

When did it happen? (optional)

Which company were you in contact with? (optional)

Want a reply?

Optional. Leave this empty to stay anonymous. Only the people who handle reports see it.

Name (optional)

Email or phone (optional)

Website

We keep reports for 3 years after we close them, then delete them. Read our Privacy Policy

What happens next

1 You get a reference number on screen as soon as you send.
2 Our Chief AI Officer and CTO read every report.
3 We look into it, fix what needs fixing and record what we did.
4 If you left contact details, we tell you what we found.

Staying anonymous

We don't ask who you are, and your report doesn't include your IP address. Our servers keep security logs of visits for a year, and we never use them to find out who sent a report. Want a reply? Add contact details at the end of the form.

Prefer email?

Email shows your address, so use the form if you want to stay anonymous.

ai-concerns@joinsaga.com

Saga

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